Legal notice

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Legal Notice

Confirming business ownership, compliance, and legal frameworks

This Legal Notice confirms the operator, legal ownership details, and compliance frameworks governing the Nelou website. The wording is intentionally precise, customer-centered, and measured so shoppers can understand their rights and corporate governance without sorting through vague language.

1. Company Registration & Ownership

This website is owned and operated by BRAHAM PTY LTD, a legally registered entity incorporated in Australia (ABN: 32053575750 | ACN: 053575750). Nelou is the official, registered trading name used for this storefront. Throughout this website, the terms "we", "us", and "our" refer exclusively to BRAHAM PTY LTD.

Registered Operator Identity:

Legal Business Name: BRAHAM PTY LTD

Storefront Name: Nelou

Australian Business Number (ABN): 32 053 575 750

Australian Company Number (ACN): 053 575 750

Physical Business Address: L 1 50 BRIDGE RD RICHMOND, VIC 3121, Australia

Official Support Email: support@nelou.shop

Business Phone Number: +61480803788

2. Intellectual Property Rights

Copyright © 2026 BRAHAM PTY LTD. All rights reserved.

All website design, text layout, custom product descriptions, photographs, lifestyle imagery, logos, button icons, policy pages, and legal drafts are the exclusive property of BRAHAM PTY LTD or are utilized under explicit license. Any unauthorized copying, scraping, digital replication, resale, publication, or commercial reuse without our express written consent is strictly prohibited and subject to legal enforcement under copyright laws.

3. Website Compliance & Legal Disclaimer

This storefront operates in strict accordance with the laws of Australia. All pricing, specifications, and shipping parameters provided on this site are subject to correction and modification without prior notice.

To ensure customer safety and transparency, our corporate identity details are kept 100% consistent across our website footer, Contact Us page, Legal Notice, and checkout interfaces. This centralized identity structure is maintained so that both customers and independent reviews/payment compliance channels can easily verify the store's legitimate operator.

Pre-Purchase Advisory: This website is dedicated to providing accurate product information, checkout services, delivery routing, and return handling for our specialized vacuum insulated tumblers and travel cups. We highly recommend that customers thoroughly review our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and Contact Us page before completing a transaction.

4. Insulated Drinkware Product Scope & Limits

All content and product listings on Nelou refer explicitly to stainless steel vacuum-insulated cups and their designated lid formats. While our lifestyle photography may depict our cups in various social setups (such as office desks, active commutes, kitchens, or vehicle holders), these visuals are purely contextual and do not expand the actual package contents or create product performance guarantees.

Our products are intended solely for everyday, portable beverage enjoyment. We do not claim our products are medical hydration devices, guaranteed 100% hermetically sealed containers (unless specified), or electronic temperature controllers. Customers are responsible for reviewing product dimensions, capacity, materials, and lid features to ensure the product matches their specific routine and setup compatibility.

5. Content Consistency Statement

The legal identity, support email, business address, and operational policy terms visible on this storefront are consistently maintained for the Nelou brand under BRAHAM PTY LTD. Product descriptions, support templates, and high-resolution images are strictly curated to describe our actual vacuum-insulated travel cups, rather than unrelated single-wall glassware, kitchen appliances, or beverage distribution services.